✨ AI Summary
The Assistant Manager - Dispute Management will be responsible for implementing strategies to handle disputes efficiently, minimizing legal actions and maintaining good relationships. This role involves identifying and managing cases of non-responsive and defaulting customers, developing action plans for defaults, and collaborating with the Collection Team to resolve conflicts. The position also requires managing customer suspensions, collecting and maintaining documentation, and submitting/following up on cases with the Rental Dispute Center and Legal Affairs Department. The Assistant Manager will liaise with the Legal Office for escalations, coordinate with relevant units for court order implementation, and handle internal/external communications. They will also manage the team, oversee daily operations, and ensure proper record maintenance and reporting to management. Key requirements include a Bachelor's degree in Law, a mandatory valid legal license, experience in dispute resolution, legal affairs, or litigation, and strong knowledge of UAE laws and dispute resolution procedures. Excellent Arabic and English communication skills are essential.
Requirements
Bachelor's degree in Law is required, along with a valid legal license. Experience in dispute resolution, legal affairs, or litigation is necessary. Strong knowledge of applicable UAE laws, regulations, and dispute resolution procedures is essential. Excellent Arabic & English communication skills are a must.
Description
We are looking for an Assistant Manager – Dispute Management to join our team.Tasks & Responsibilities Implement strategies to handle disputes efficiently, minimizing legal actions and maintaining good relationships. Identify and manage cases of non-responsive, defaulting customers including late payments and dishonored cheques. Develop and execute action plans to address defaults, such as payment plans or legal proceedings. • Collaborate with the Collection Team to mediate and resolve conflicts. Manage customer suspension in instances of default. In coordination with Organizational Units collect and maintain accurate and up-to-date records of all required documentations. Submission and follow up of cases to the Rental Dispute Center and the Legal Affairs Department. Liaise with Legal Office and other concerned Organizational Units to any escalation or in the event of arbitration and litigation. Coordinate and collaborate with relevant Organizational Units to implement necessary actions following a court order or judgment (e.g. unlocking premises, disposing of assets, auctioning equipment, writing off, etc.). Handle all internal and external communications with relevant stakeholder. Manage the team and oversee daily operation, Ensure proper maintenance of record and reporting to the management.Key Requirements:Bachelor's degree in Law.Valid legal license is mandatory.Experience in dispute resolution, legal affairs, or litigation.Strong knowledge of applicable UAE laws, regulations, and dispute resolution procedures.Excellent Arabic & English communication skills.