✨ AI Summary
This is a 3-month temporary contract role for a Warranty Executive in the automotive aftersales team. The position requires a university graduate with prior experience in automotive aftersales service operations and a strong understanding of warranty processes. Key responsibilities include processing warranty claims, maintaining data, ensuring compliance, resolving disputes, generating reports using Excel, and collaborating with workshop staff. Advanced MS Office proficiency, fluent English, and excellent communication skills are essential. Full contract completion is mandatory with no leaves allowed during the period.
Requirements
Claim Processing: Review, validate, and submit automotive warranty claims accurately.Data Management: Maintain comprehensive warranty records and documentation.Compliance Control: Ensure all claims align with manufacturer policies and guidelines.Dispute Resolution: Reconcile rejected claims and handle manufacturer queries efficiently.Report Generation: Utilize Excel to track claim statuses and compile financial reports.Cross-Team Collaboration: Work closely with workshop technicians and service advisors.Required QualificationsEducation: University graduate degree in any discipline.Experience: Prior experience in automotive aftersales service operations.Industry Knowledge: Solid understanding of automotive technical terms and warranty processes.Software Skills: Advanced proficiency in MS Office, specifically high comfort with MS Excel.Language Proficiency: Fluent in written and spoken English.Communication: Exceptional communication and interpersonal skills.
Description
Employment Details• Job Type: Full-time, Temporary Contract.• Duration: 3 Months (Potential extension up to 6 months total).• Commitment: Full contract completion is mandatory, no leaves during the contract periodWe are seeking a detail-oriented and committed Warranty Executive to join our automotive aftersales team. This is a temporary position for an initial duration of 3 months, with the possibility of a 3-month extension based on performance and business needs. We require a dedicated professional who is fully committed to completing the entire contract duration.