✨ AI Summary
This role is for a Call Center Agent in Dubai, UAE, focusing on being the first point of contact and creating a positive company impression. The ideal candidate should be committed, responsible, creative, and possess excellent interpersonal skills, with the ability to work under pressure. The job requires a minimum of 2 years of experience as a Call Center agent or in a similar role within the UAE, with a hospitality background being a plus. Full English proficiency is mandatory, and other spoken languages are advantageous. Key skills include excellent communication, customer focus, adaptability, multitasking, time management, active listening, problem-solving, and intermediate computer literacy (MS Office).
The work shift is 5 days a week (Monday-Friday), 9 hours per day, with expected flexibility. The salary is a maximum of 6,500 AED, dependent on skills and experience. Candidates who can join immediately will be given priority.
Requirements
Minimum of 2 years experience as a Call Center agent or similar role in the UAE, with a preference for a hospitality background. Full English proficiency is required, with additional spoken languages being an advantage. Excellent verbal and written communication, interpersonal skills, telephone etiquette, customer-focus, adaptability, multitasking, prioritization, time management, active listening, problem-solving skills, and intermediate computer literacy (MS Office) are essential. Candidates who can join immediately will be prioritized.
Description
The role revolves around being the first point of contact, and thus, establishing the first impression of the company. The ideal candidate must be a highly committed, responsible, and creative individual with excellent interpersonal skills and the ability to work well under pressure.Job Salary: maximum 6,500 AED depending on skills and experienceJob Location: Dubai, UAEWork Shift: 5 days a week (Monday-Friday), 9 hours per day, flexibility is expectedRequirementsMinimum of 2 years experience as a Call Center agent or similar role in the UAE, hospitality background is preferredFull English proficiency is required, additional spoken languages are an advantageExcellent verbal and written communication and interpersonal skills, and knowledge of telephone etiquetteCustomer-focused and adaptability to different personality typesAbility to multi-task, set priorities, and manage time effectivelyExcellent active listening and problem-solving skillsIntermediate computer literacy is required e.g., MS OfficeCandidates who can join immediately will be prioritized