Requirements
The Network Engineer with Desktop Support Capabilities will be responsible for the design, implementation, and maintenance of our company's network infrastructure, as well as providing desktop support to end-users. This includes network design & implementation, network compliance, network security and firewall management, wireless and voice technology support, and risk management. A strong background in networking and desktop support with excellent problem-solving skills is required.
Description
JOB OBJECTIVE:Should be versatile and motivated, a strong background in both networking and desktop support, a deep understanding of network design and implementation, and excellent problem-solving skills. The Network Engineer with Desktop Support Capabilities will be responsible for the design, implementation, and maintenance of our company's network infrastructure, as well as providing desktop support to end-users.DescriptionNetwork Design & ImplementationAnalyze business requirements to develop technical network solutions and their framework.Perform network modelling, analysis, planning and develop technology roadmaps.Design and implement network security strategy including cloud enablement and establishing next generation routers, firewall features and capabilities.Designs and oversees virtual networks deployed on-premises and private cloud.Responsible for designing and maintaining networks, including local area networks (LANs), wide area networks (WANs), software-defined networks, virtual private networks (VPNs), wireless networks, and other data and voice communications systemsNetwork ComplianceCompany network and infrastructure systems conform to company Security policies and procedures.Create new procedures in compliance with ISO standards.Drive network security efficiency & standards improvementNetwork Security and FirewallDesign and implement security profile inside the firewall based on the App-IDs, Used-ID, content-ID, malware block, IPS etc.Implement and manage NGFWs (Palo Alto Networks, Cisco & Sophos), IDS/IPS, WIPS, NAC, security monitoring and network compliance solutions.Implement, manage, and monitor the Cisco identity service engine for controlling the access to Wi-Fi, LAN, and remote VPNFrameworkFollow the international framework designed to standardize the selection, planning, delivery, and maintenance of IT services within a business.Technical SupportProvide desktop support to end-users, including installation, configuration, and troubleshooting of desktop and laptop computers.Ensure high availability and reliability of the network through regular monitoring, maintenance, and performance tuning.Perform complex tasks on critical infrastructure upgrades, security projects and infrastructure enhancements.Provide escalation point in enhancing and troubleshooting in network, routing, and security problems.Wireless TechnologyDevelop wireless network infrastructures and make recommendations on systems enhancements for optimization.Implemented 802.1x authentication wireless devices via Network Access Control i.e., Cisco ISE, ForeScout, FortiNAC.Demonstrated experience utilizing Wi-Fi analyzer, Wi-Fi survey software tools.Voice TechnologyTroubleshoot and support the voice PABX and voice gateway.Plan and implement quality of service for the voice trafficRisk ManagementAnalyze current risks and identify potential risks in responsibility.Report the risk tailored to the relevant audience.Build risk awareness amongst team by providing support and training.Technology ResearchStrategic planning (medium and long term) based on company objectives to keep in line with new developments in IT.Research new technology to determine what would best support their organization in the future