Requirements
Requires a university degree and a minimum of 2 years of experience in a similar role within a five-star hotel. The role involves inspecting housekeeping areas, supervising staff, ensuring guest satisfaction, and maintaining high standards of cleanliness and hygiene.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Administration & Secretarial
Company Industry
Travel, Hotel & Tourism
Company description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.
Job description
Inspects all housekeeping areas on a daily basis to ensure highest standard of cleanliness.
Completes and supervises the daily checklist.
Ensure all VIP arrivals and guest areas are taken care of and at best conditions at all times.
Conducts daily inspection of employee grooming.
Conducts daily briefing and on the job training for all attendants and team leaders.
Checks and maintains equipment and machines used.
Follow up on job orders and coordinate with Engineering for follow up.
Maintains effective employee relations.
Attends daily briefing with EKH/AEH in Housekeeping.
Report any sick, irregular guest, and any stranger in housekeeping areas to the housekeeper, security office immediately.
Proper handover and takeover of the incoming and outgoing shifts to be handled well.
Report all lost & found items to housekeeping.
Prepare discrepancy report for the front office.
Check and follow all maintenance reports if the work is incomplete.
Waters and changes all flowers as per schedule requirement.
While inspecting housekeeping areas or other area there should be eye for detail.
Be responsible for the cleanliness, maintenance, property and hygiene of housekeeping areas and service areas.
Oversee the work of attendants and team leaders.
Handle all service matters to guests in the station.
Be responsible for supervising the activities of housekeeping area attendants and team leaders.
Be fully aware of the resilience of the day.
Proper grooming at all times.
Show fullest cooperation and respect within the team and other departments.
Is aware of the daily activities and has product knowledge of all the hotel facilities.
Qualifications
University degree in any field.
Minimum 2 years in a similar role with a five star hotel.
Additional information
What is in it for you:
Employee benefit card offering discounted rates at Accor worldwide.
Learning programs through our Academies.
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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