Customer Support Agent – Vodafone UK - Alex

🏢 VOIS Egypt
📍 Alexandria, EgyptFull-timeHybrid
📅 Posted: 1w ago🔄 Updated: 1w ago
CV%
✨ AI Summary
VOIS is seeking a Customer Support Agent for Vodafone UK in Alexandria, Egypt. The role involves acting as a front-line interface with Vodafone Ireland customers, responding to inquiries over the phone, and resolving issues to maintain customer experience and company image. This is a full-time, shift-based position with a hybrid work model (2 days a week in the office).
Required Skills
Other
englishcustomer carecustomer supportenglish speakerenglish fluentcustomer support agentc1 english
Soft Skills & Professional Competencies
Communication
Hospitality, Retail & Customer Service
Call Center Experience
Business, Sales & Management
Customer SuccessClient Services
Information Technology
Technical Support
🎁 Benefits & Perks
Laptop/PC provided from the company + Internet allowance. 5 working days + 2 days off (Rotational). Annual balance. Profit share. Social, Medical insurance and life insurance. Annual Salary Increase.
Requirements
Fluent in English C1 is a Must.Graduates and drop out are welcome to apply.Egyptian Nationality is a must.Having experience in Call Center (English Account) is a plus.Soft and Communication skills.Males & Females are welcome to apply.
Description
About VOISVOIS provide innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and cutting-edge technology to our clients.Job DescriptionAct as a front-line interface with customers of Vodafone Ireland Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the company. BenefitsVery Attractive Package.We work in a hybrid module (2 days a week from Office).Laptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational).Annual balance.Profit share.Social, Medical insurance and life insurance.Annual Salary Increase.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00