Requirements
The candidate must have a minimum of 3 years' experience as head of department in 5-star luxury hotels and resorts. Strong leadership, risk management, problem-solving, and communication skills are essential. The role requires technology-savviness and a proven aptitude in customer service.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Police, military & security services
Company Industry
Travel, Hotel & Tourism
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.
About the role
The Security Manager is responsible for protecting an organization's people, assets, facilities, and information by overseeing all security operations. This role develops and implements security policies, manages security personnel, conducts risk assessments, investigates incidents, ensures regulatory compliance, and leads emergency response activities. The Security Manager also coordinates security training, monitors security systems, and works closely with internal departments and external authorities to maintain a safe and secure environment. Strong leadership, risk management, problem-solving, and communication skills are essential for success in this role.
What you will do
Build, lead, and develop a skilled, motivated Security team; promote continuous improvement and uphold company values.
Oversee all aspects of residence safety and security, including guest and employee incidents, emergency response, and crisis management.
Plan and conduct mandatory safety, fire, and emergency training; ensure compliance with UAE laws and company policies.
Lead health, safety, and risk assessments; ensure preventive measures and standards are in place and updated.
Investigate, document, and follow up on incidents; maintain clear records aligned with legal and insurance requirements.
Manage and maintain security systems, surveillance, alarms, and key control; ensure all equipment is functional and compliant.
Foster collaboration across departments; communicate security procedures and updates effectively to all residence staff.
Monitor department budgets, labor costs, and service contracts; ensure operational efficiency and resource optimization.
What you will bring
Minimum of 3 years' experience as head of department in 5-star luxury hotels and resort.
The candidate must be confident and articulate, with the ability to deliver security awareness and operational training to managers and employees. They should demonstrate strong communication, professionalism, and the confidence to engage audiences at all levels while representing the Security Department effectively.
Technology-savvy with the ability to quickly adapt to new security technologies, digital platforms, and operational systems. Demonstrates a proactive approach to learning and implementing new technological solutions.
Proven aptitude in customer service.
What we offer
Work authorization.
Competitive tax-free salary and service charge.
Annual incentive plan.
Live out allowance.
Medical and life insurance.
Paid annual leave.
Paid home leave ticket.
End of service gratuity.
Learning & development programs.
Career opportunities and international transfer.
And more...
Schedule & hours:
5 days per week over 48 working hours
About the Company
Soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
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