Field Service Engineer

🏢 Emerson
📍 Charlotte, United StatesFull-timeHybrid
📅 Posted: 2w ago🔄 Updated: 2w ago
CV%
✨ AI Summary
Emerson is seeking a Field Service Engineer based in Charlotte, NC, who will be responsible for analyzing and solving engineering problems related to the installation, start-up, and operation of distributed control systems and equipment at customer locations. This role requires extensive travel up to 75%, including overnights and some weekends, with a hybrid work option when not traveling. Responsibilities include providing on-site instruction, writing maintenance procedures, performing quality control tests, directing customer personnel, and offering engineering advisory assistance. The ideal candidate will have a Bachelor's degree in engineering or computer science, or equivalent experience, with a minimum of 2 years of customer-facing experience in control systems installation, software loading, and network equipment maintenance. Legal authorization to work in the US without sponsorship is mandatory.
Required Skills
Other
customer supportstart-upmaintenance proceduresdata acquisition
Soft Skills & Professional Competencies
Problem SolvingInitiative
Engineering, Construction & Trades
DCSElectrical InstallationQuality Control
Finance, Legal & Governance
Payment OperationsValuation
Information Technology
SSIS
Business, Sales & Management
Progress Reporting
Nice to have:
Engineering, Construction & Trades
PLCDCSSCADA
Other
datalinkEmerson Ovation
🎁 Benefits & Perks
variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Requirements
Bachelor's degree in engineering, computer science or a similar technical educational curriculum, or relevant experience in lieu of education. Minimum 2 years of related experience engaging with customers for the installation of control systems, loading application software, loading, installing and maintaining network equipment. Ability to travel up to 75% of the time. Legal authorization to work in the United States without sponsorship now or in the future.
Description

If you are a Field Service Engineer looking for an opportunity to grow and develop professionally, Emerson has an exciting opportunity for you!  Based in Charlotte, NC you will be a part of a team of customer support engineers who can analyze and solve engineering problems associated with the installation, start-up, and operation of relatively complex distributed control systems, sub-systems, and/or specific control equipment at customer locations.

This role requires extensive travel up to 75%, to include overnights (often 1-3 weeks at a time during spring and fall outage season), and some weekends. This position offers a Hybrid Work Option when not traveling. 

At Emerson Power & Water Solutions, we help customers in the world’s most crucial industries tackle the challenges of modern life. As an industry-leading controls automation company, we drive innovation that makes the world healthier, safer, smarter, and more sustainable.

In This Role, Your Responsibilities Will Be: 

  • Perform a variety of related functions such as:  on-site instruction of customer personnel; writing and modifying maintenance procedures; quality control tests and/or product evaluation.
  • Direct efforts of customer personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair.
  • Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters.
  • Create complete and timely reports on all activities with emphasis on defining problems encountered, services.

 

Who You Are:

You understand the importance and interdependence of internal customer relationships.  You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities and you acquire data from multiple and diverse sources when solving problems.

For This Role, You Will Need:

  • Bachelor's degree in engineering, computer science or a similar technical educational curriculum, or relevant experience in lieu of education 
  • Minimum 2 years of related experience engaging with customers for the installation of control systems, loading application software, loading, installing and maintaining network equipment
  • Be able to travel up to 75% of the time
  • Legal authorization to work in the United States without sponsorship now or in the future

 

Preferred Qualifications That Set You Apart:

  • Experience programming with PLC and/or DCS software
  • SCADA and datalink experience
  • Experience with Emerson Ovation software

 

Our Culture & Commitment to You:
 

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. 

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Learn more about our Culture & Values

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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00