✨ AI Summary
The Sales Manager - Retail will lead, motivate, and develop a high-performing sales team to achieve sales targets in a showroom environment. Key responsibilities include driving showroom performance, monitoring sales, coaching sales executives, managing customer concerns, and ensuring compliance with sales processes. This role requires a strong understanding of sales operations and customer engagement strategies, with experience managing team KPIs and business performance targets.
Lead, motivate, and develop a high-performing sales team to achieve monthly and annual sales targetsDrive showroom performance through effective sales planning, coaching, and executionMonitor sales performance and implement action plans to maximize opportunities and profitabilityEnsure outstanding customer experiences throughout the entire vehicle purchasing journeyCoach and support Sales Executives in customer engagement, negotiation, and closing opportunitiesManage customer concerns and escala
Requirements
Bachelor's Degree or equivalent qualification
Minimum 5 years of sales experience
At least 2-3 years of experience in a sales leadership or supervisory role
Automotive retail sales experience is highly preferred
Strong understanding of sales operations and customer engagement strategies
Experience managing team KPIs and business performance targets
Strong Microsoft Office proficiency
Fluent English communication skills; Arabic is an advantage
Description
Lead, motivate, and develop a high-performing sales team to achieve monthly and annual sales targetsDrive showroom performance through effective sales planning, coaching, and executionMonitor sales performance and implement action plans to maximize opportunities and profitabilityEnsure outstanding customer experiences throughout the entire vehicle purchasing journeyCoach and support Sales Executives in customer engagement, negotiation, and closing opportunitiesManage customer concerns and escalations to maintain high customer satisfaction levelsDrive customer retention and loyalty through exceptional service and relationship managementEnsure compliance with Toyota and Al-Futtaim sales processes, policies, and standardsUtilize sales data and market insights to improve operational and commercial performanceFoster a culture of teamwork, accountability, and continuous learning