Requirements
High school diploma or equivalent. Previous experience in a restaurant or hospitality setting is preferred. Excellent communication and interpersonal skills, strong customer service orientation, and the ability to work efficiently in a fast-paced environment are required.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Catering, Food Services & Restaurants
Company Industry
Travel, Hotel & Tourism
Company description
Join Grand Mercure Dubai City, a 5-star Accor hotel where local culture meets world-class hospitality. With 361 rooms, diverse dining venues, modern meeting facilities, and a passionate team, we are committed to creating memorable guest experiences and empowering our Heartists to grow.
Our commitment to diversity & inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job description
Join our dynamic team as a Waiter/Waitress in the heart of Dubai's vibrant hospitality industry! We're seeking enthusiastic and customer-focused individuals to provide exceptional dining experiences to our guests. As a key member of our front-of-house team, you'll play a crucial role in ensuring customer satisfaction and maintaining our high standards of service.
Greet and welcome guests in a friendly and professional manner
Take accurate food and beverage orders, communicating effectively with kitchen staff
Serve meals and drinks promptly, ensuring quality and presentation meet our standards
Anticipate guest needs and respond efficiently to requests or concerns
Maintain cleanliness and organization of dining areas and service stations
Collaborate with team members to ensure smooth service operations
Process payments accurately and handle cash responsibly
Upsell menu items and promote daily specials to enhance guest experience
Adhere to all food safety, hygiene, and sanitation procedures
Assist in setting up and breaking down dining areas for various services or events
Participate in regular team meetings and training sessions to improve skills and knowledge
Adapt to changing needs during busy periods, maintaining a positive and professional demeanor
Qualifications
High school diploma or equivalent
Previous experience in a restaurant or hospitality setting preferred
Excellent communication and interpersonal skills
Strong customer service orientation with a friendly and professional attitude
Ability to work efficiently in a fast-paced, high-pressure environment
Knowledge of food and beverage menus, with a willingness to learn and expand expertise
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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