✨ AI Summary
The Housekeeping Attendant is responsible for maintaining the cleanliness and organization of guest rooms, bathrooms, corridors, and service areas. Key duties include preparing cleaning trolleys, replenishing supplies, tidying guest belongings, and reporting maintenance issues to ensure a high standard of hygiene and guest satisfaction. The role requires adherence to hotel performance standards, safety regulations, and environmental policies.
Requirements
Maintain and clean guest rooms, bathrooms, corridors, service pantries, and service areas. Replenish room and bathroom supplies. Tidy guest belongings. Inform Valet Service for laundry/dry cleaning. Report maintenance issues. Consider guest needs. Operate safely and environmentally friendly. Comply with hotel EHS policies.
Description
Job DescriptionCollect keys and daily assignments before preparing trolley and sufficient equipment in order to perform designated tasks and duties efficiently and to avoid delays effectivelyMaintain and clean guest rooms and replenish room supplies as per the Standards of Performance of the hotelMaintain and clean bathrooms and replenish bathroom amenities according to the Standards of Performance and the safety standards of the hotelTidy and arrange guest belongings when cleaning guest rooms and bathrooms in order to ensure compliance to the Leading Quality Assurance standards of the hotelInform Valet Service to collect guest clothes for laundry, dry cleaning or pressing in order to maintain guest satisfactionMaintain and clean guest corridors, service pantries and service areas in order to ensure a professional and organised appearanceReport any maintenance related issues to the Engineering Department to ensure general upkeep and maintenance of facilitiesConsider guest needs and requirements when working in public areas and guest rooms to ensure courtesy and guest satisfactionOperate in a safe and environmentally friendly way to protect guests and employees health and safety, as well as protect and conserve the environmentComply with the hotel environmental, health and safety policies and proceduresSkillsCollect keys and daily assignments before preparing trolley and sufficient equipment in order to perform designated tasks and duties efficiently and to avoid delays effectivelyMaintain and clean guest rooms and replenish room supplies as per the Standards of Performance of the hotelMaintain and clean bathrooms and replenish bathroom amenities according to the Standards of Performance and the safety standards of the hotelTidy and arrange guest belongings when cleaning guest rooms and bathrooms in order to ensure compliance to the Leading Quality Assurance standards of the hotelInform Valet Service to collect guest clothes for laundry, dry cleaning or pressing in order to maintain guest satisfactionMaintain and clean guest corridors, service pantries and service areas in order to ensure a professional and organised appearanceReport any maintenance related issues to the Engineering Department to ensure general upkeep and maintenance of facilitiesConsider guest needs and requirements when working in public areas and guest rooms to ensure courtesy and guest satisfactionOperate in a safe and environmentally friendly way to protect guests and employees health and safety, as well as protect and conserve the environmentComply with the hotel environmental, health and safety policies and procedures#AlMarwaRayhaanbyRotana