Requirements
The Housekeeping Supervisor is responsible for ensuring high standards of cleanliness and guest service. Key responsibilities include supervising housekeeping staff, conducting inspections, responding to guest requests, and coordinating with other departments. Candidates must cooperate with OSH instructions and safe working procedures, taking care for their own safety and that of others.
Description
Job description / Role
Job Type
Full Time
Job Location
Abu Dhabi, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Administration & Secretarial
Company Industry
Travel, Hotel & Tourism
Company description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Our commitment to diversity & inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What’s in it for you
Employee benefit card offering discounted rates in Accor worldwide.
Learning programs through our Academies.
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
Job description
Position overview
The Housekeeping Supervisor is responsible for ensuring the highest standards of cleanliness, presentation, and guest service across assigned areas of the hotel. This role involves supervising Room Attendants and Housemen, conducting room and area inspections, and coordinating with various departments to ensure guest satisfaction and operational excellence.
Key responsibilities
Supervise daily operations of assigned guestroom floors and public areas.
Conduct thorough inspections of guest rooms, corridors, pantries, and service areas to ensure adherence to brand standards.
Monitor and guide Room Attendants and Housemen to maintain consistent quality and efficiency.
Respond promptly to guest requests and ensure all preferences or special instructions are followed.
Train, coach, and support housekeeping staff in their duties, including health, safety, and grooming standards.
Ensure adequate stock levels of linen, amenities, and cleaning supplies are maintained.
Report and follow up on maintenance issues or discrepancies in room status.
Enforce proper use and care of housekeeping equipment and supplies.
Coordinate with Front Office and Engineering for smooth room operations and maintenance follow-ups.
Assist in planning staff schedules and daily task assignments.
Qualifications
Responsibility
Cooperate and comply with Rixos Premium Saadiyat Island in regard to OSH instructions and safe working procedures.
Take reasonable care for the health and safety of themselves, environment and others at work.
Do not adversely interfere with anything provided for OSH.
Do not interfere adversely with anything in place to control OSH risks.
Cooperate with organization with respect to actions and/or actions taken to protect the employee/OSH requirements.
Follow OSHMS procedures as applicable.
Raise identified OSH issues with designated persons and take part in OSH consultative arrangements.
Report all near miss, hazard, unsafe conditions or acts.
Use appropriate PPE and safety systems.
Be familiar with emergency and evacuation procedures.
Authority
To stop any hazardous activity within the workplace.
To be consulted by the direct manager/supervisor.
To be communicated by management on OSH matters and changes.
To get information, training, supervision and instruction by the management.
To have specific job descriptions and inductions on OSH responsibilities.
To report any hazards and to get feedback on that.
Participate in OSH matters such as risk assessments, incident investigations, PPE selections, hazard control selections, management of change process etc.
To assign OSH representative from employees.
Accountability
Regular reporting to direct manager/supervisor.
For their own acts of negligence to laid down procedures.
Attend all trainings and TBT and work according to the trainings and TBT plan.
To be abided and perform according to RHAUH OSHMS and local OSH, SRA and food safety regulatory frameworks.
For safety of self and the equipment used and task performed.
Accountable to protect others who may be affected by their work.
To work according to job descriptions provided.
Attend OSH training as required by the training needs analysis.
Maintain all OSHMS records as required by the Rixos Premium Saadiyat Island.
Additional information
Your team and working environment
Rixos Premium Saadiyat Island is a unique resort where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
At Accor, we are Heartists!
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island. Every day, we look for opportunities to engage in a personal and meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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