Requirements
The role requires supervision of daily restaurant operations, ensuring high standards of guest satisfaction and service quality. Key responsibilities include leading and guiding service staff, handling guest requests and complaints, driving sales through upselling, and ensuring food and beverage quality and safety. Assistance with staff scheduling, training, performance appraisals, and record keeping is also expected.
Description
Job description / Role
Job Type
Full Time
Job Location
Ras Al Khaimah, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Catering, Food Services & Restaurants
Company Industry
Travel, Hotel & Tourism
Company description
We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor / Ennismore's limitless possibilities. By joining us every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.
Rixos Bab Al Bahr is a luxury hotel chain providing traditional Turkish hospitality in an excellent manner. Changing the concept of a real luxury by giving a new meaning to the all-inclusive holiday concept through providing a unique experience.
Salaries and benefits
Competitive salary
Duty meals provided: breakfast, lunch, dinner, midnight meal, and coffee breaks
Vacation tickets and benefits provided by the hotel
Medical insurance provided
Job description
Supervise the daily restaurant operations and ensure smooth, efficient service.
Oversee assigned station or section, ensuring high standards of guest satisfaction and service quality.
Lead, guide, and monitor waiters and waitresses, including side duties and daily performance.
Handle guest requests, complaints, and enquiries professionally while building positive guest relationships.
Drive sales through upselling and identifying guests' additional needs.
Ensure food and beverage quality, cleanliness, safety, and compliance with operating standards.
Conduct pre-shift briefings and coordinate daily operations with the kitchen, bar, housekeeping, and stewarding teams.
Monitor mise-en-place, equipment, par stocks, inventory, maintenance, and restaurant presentation.
Assist in staff scheduling, roster preparation, timesheet submission, and manpower planning.
Conduct employee training, performance appraisals, coaching, and talent development.
Maintain operational records, including logbooks, incident reports, lost and found, and departmental communication.
Support promotional activities, update operational manuals, attend meetings, and ensure compliance with company policies and local regulations.
Perform inventory management and any other duties assigned by the food and beverage management team.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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