✨ AI Summary
iSchool is seeking a Sales Representative to convert qualified leads into enrollments and provide excellent customer experience. The role involves engaging with leads, understanding their needs, recommending programs, and guiding them through the enrollment process. Key responsibilities include achieving sales targets, maintaining high conversion rates, building customer relationships, and handling inquiries. The ideal candidate must be a fluent English speaker with at least 1 year of experience in customer support and sales for offshore accounts, possessing strong communication, negotiation, and problem-solving skills, and a customer-focused attitude.
Requirements
Fluent English speaker (spoken and written) Minimum 1 year of experience in customer support and sales in offshore accounts is a mustProven ability to handle both inbound support and sales targetsStrong communication, negotiation, and problem-solving skills Professional attitude with a customer-focused mindset
Description
About iSchooliSchool is a fast-growing EdTech company empowering students with future digital skills. As we continue expanding, we are looking for a results-driven Sales Representative to convert qualified leads into successful enrollments and deliver an outstanding customer experience. Job PurposeThe Sales Representative is responsible for engaging with qualified leads, understanding their needs, and converting them into customers. This role plays a key part in driving revenue growth, maintaining high conversion rates, and ensuring a smooth and professional customer journey from initial interest to final enrollment.Key ResponsibilitiesSales Conversion & Customer Engagement Convert qualified leads into successful sales Understand customer needs and recommend suitable programs Clearly present value and guide customers through enrollment Achieve and exceed sales targets and KPIs Maintain accurate records of interactions and activities Customer Experience & Relationship Management Build strong relationships and ensure a smooth customer journey Handle inquiries, concerns, and objections effectively Follow up with leads to maximize conversion Performance & Target Achievement Meet daily, weekly, and monthly sales targets Maintain high conversion rates and track performance metrics Continuously improve sales skills and product knowledge Collaboration & Feedback Align with Presales team on lead quality Share feedback and insights to improve conversion strategies