✨ AI Summary
The Senior Dynamics Business Specialist will analyze business requirements and translate them into Dynamics 365 solutions, while managing and supporting its business processes and functionalities. This role involves coordinating with business departments to identify system needs, providing functional support, and documenting workflows. The specialist will also coordinate system enhancements, testing, and implementation, monitor system performance, and prepare user guides for training.
Key requirements include a Bachelor’s degree in a relevant field, 3-7 years of experience with Microsoft Dynamics 365 or similar ERP systems, and strong skills in business analysis, requirements gathering, and process mapping. A good command of English and strong analytical, problem-solving, communication, and stakeholder management skills are also necessary. Experience with Dynamics 365 integrations, APIs, or Power Platform is considered an advantage.
Requirements
Bachelor’s degree in business administration, Information Systems, Computer Science, or a related field.3–7 years of relevant experience in Microsoft Dynamics 365 or similar ERP systems.Strong understanding of business processes and ERP systems.Good experience in requirements gathering, business analysis, and process mapping.Strong knowledge of Microsoft Dynamics 365 modules and functionalities.Experience in user support, testing, and system implementation.Good knowledge of Microsoft Excel and reporting tools.Strong analytical and problem-solving skills.Excellent communication and stakeholder management skills.Good command of English.Experience in Dynamics 365 integrations, APIs, or Power Platform is an advantage.
Description
Analyze business requirements and translate them into Dynamics 365 solutions.Manage and support Dynamics 365 business processes and functionalities.Coordinate with business departments to identify system needs and process improvements.Provide functional support and troubleshooting for Dynamics 365 users.Prepare and document business requirements, workflows, and system processes.Coordinate system enhancements, configurations, testing, and implementation.Monitor system performance and ensure data accuracy and integrity.Prepare user guides and provide training and support to end users.Coordinate with IT teams and external vendors for system issues and enhancements.Participate in Dynamics 365 projects, upgrades, integrations, and process improvement initiatives.