Lead Technical Program Manager

🏢 JP Morgan
📍 Jersey City, United StatesFull-timeOn-site
📅 Posted: 4d ago🔄 Updated: 4d ago
CV%
✨ AI Summary
This role is for a Lead Change Management & Engagement Lead for Technology. The primary responsibility is to develop and execute a comprehensive change and communications strategy to enhance organizational alignment and stakeholder engagement. The role requires applying technical principles, communication best practices, analytical reasoning, and adaptability to navigate ambiguity. Key responsibilities include leading executive communications, developing communication programs, partnering with business leaders on transformation initiatives, managing issues and escalations, and establishing KPIs to measure communication effectiveness. The role also emphasizes the use of enterprise-authorized AI capabilities to accelerate program planning and risk synthesis while adhering to data sensitivity requirements and promoting AI-assisted practices for governance and reporting.
Required Skills
Engineering, Construction & Trades
○CAPA
Soft Skills & Professional Competencies
○Planning○Organization○Initiative○Communication○Problem Solving
Other
○risk synthesis○data sensitivity○delivery standards○response frameworks○reporting frameworks○analytical reasoning○technical fluency○software tools
Information Technology
○AI Governance○SLA Management○KPI Reporting○Data Platforms○Telecom Core Technologies
Business, Sales & Management
○Progress Reporting○Employee Relations
Nice to have:
Healthcare & Life Sciences
○Clinical Judgment
Soft Skills & Professional Competencies
○Decision Making
🎁 Benefits & Perks
Comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching.
Requirements
Requires 5+ years of progressive communications experience with leadership responsibility and experience communicating with senior leadership. Demonstrated experience using enterprise-authorized AI capabilities for technical program management workflows, including validation and data sensitivity awareness. Must be proficient in analytical reasoning, problem-solving, project lifecycle management, stakeholder management, and possess strong technical fluency with current platforms and tools.
Description
Join our dynamic team to innovate and drive technology advancements, contributing to significant business growth and client success. 

As a Change Management & Engagement Lead for Technology, you will help lead and evolve our change and communications function. You will be responsible for developing and executing a comprehensive change and communications strategy that strengthens organizational alignment, enhances stakeholder engagement, and supports business objectives. Applying a broad knowledge of technical principles and communication best practices, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change. Your strong communication skillset will enable you to effectively collaborate with cross-functional teams and manage stakeholder relationships, ensuring alignment on project objectives and governance. By managing communications and change effectively, you will contribute to the successful delivery of high-impact projects that shape the future of the firm. 

Job responsibilities

  • Develop and execute a comprehensive communications strategy aligned with enterprise priorities and long-term business objectives.

  • Lead as the point of contact to executive leadership on communications, stakeholder engagement, and change initiatives. Lead the planning and delivery of executive communications, thought leadership, and strategic messaging. Develop communications strategies and content, presentations, town halls, videos, and leadership messaging.

  • Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.

  • Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

  • Create and implement communication programs that drive employee engagement and organizational alignment.

  • Partner with business leaders and additional communications teams to support transformation initiatives, organizational changes, and key enterprise programs while ensuring consistent messaging across all internal channels and audiences.

  • Highlight program successes through various forums (including newsletter, organizational meetings) and act as a communications escalation bridge for issue resolution. Lead issues management and escalation communications planning and execution.

  • Develop communication protocols and response frameworks, while establishing KPIs and reporting frameworks to measure communication effectiveness. Use data and insights to continuously improve communication strategies and outcomes.

Required qualifications, capabilities, and skills

  • 5+ years of progressive communications experience, including significant leadership responsibility. Proven success leading enterprise communications for a large organization, with additional experience communicating with senior leadership. 

  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity.
  • Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
  • Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
  • Proven experience leading through the project lifecycle management, including influencing decision makers and adapting to changes as business needs evolve
  • Strong technical fluency, with familiarity in current and relevant platforms, software tools, and technologies
  • Proficient in stakeholder management, with a track record of establishing productive working relationships and driving mutually beneficial outcomes
Preferred qualifications, capabilities, and skills

  • Executive presence and influencing skills. Strong judgment and decision-making capabilities.

  • Ability to thrive in high-pressure and rapidly evolving environments.

✨ Premium Match Details
Deep-dive CV analysis, customized Cover Letters, and Interview prep!
📊 Match Analysis
Insights against your active CV
📊
Personalized Match Analysis
Upload your CV to see exact matching percentages, detailed skills mapping, and gap analysis for this role.
🎯 Overalli74%
⚡ Skillsi85%
View Breakdown
Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
View Breakdown
Local: 19600%
🏗️ Career Fiti91%
View Breakdown
Seniority: 91.0
📋 Requirementsi67%
View Breakdown
Domain: 67.0
🔥 Motivationi78%
View Breakdown
Title Fit: 78.00