Requirements
Requires more than 10 years of experience in IT Asset Management or Configuration Management, proficiency with ITSM platforms like BMC Helix, and a strong understanding of ITIL v4 frameworks. Advanced Excel skills for data analysis and excellent communication skills are also essential.
Description
Configuration & Asset Management: Manage the full IT asset lifecycle: from request and acquisition to deployment,maintenance, and eventual decommissioning. Maintain the integrity and accuracy of the CMDB, ensuring all Configuration Items (CIs)and their relationships are mapped. Perform regular reconciliations between discovery tool data, procurement records, andthe CMDB to resolve discrepancies in the asset registry. Relationship Mapping: Map dependencies between configuration items (CIs) to providevisibility into how infrastructure supports business services. Financial & Procurement Alignment Cost Optimization: Partner with Finance to track asset depreciation, manage budgets,and provide accurate data for total cost of ownership (TCO) analysis. Procurement Collaboration: Work closely with the Procurement team to ensure allnew purchases align with technical standards and are captured in the CMDBimmediately upon receipt. Contract Management: Track software licenses, maintenance agreements, andwarranties to prevent overspending on unused seats or penalties from non-compliance. Governance & Reporting Develop and enforce policies for asset tagging, data entry, and disposal. Generate monthly reports for leadership regarding asset health, license compliance,and upcoming renewal risks. Ensure the organization is audit-ready for both internal financial audits and externalsoftware vendor audits.RequirementsRequired Skills & QualificationsExperience: More than 10 years of experience in IT Asset Management or ConfigurationManagement.Technical Knowledge: Proficiency with IT Service Management (ITSM) platforms like BMCHelix.Standards: Strong understanding of ITIL v4 frameworks, specifically Service ConfigurationManagement and ITAM practices.Data Analysis: Advanced skills in Excel to manipulate and analyze large datasets forreconciliation.Soft Skills: Excellent communication skills to coordinate across departments (Finance,Procurement, and IT Operations).Preferred CertificationsITIL FoundationCertified IT Asset Manager (CITAM)Certified Software Asset Manager (CSAM)