Requirements
Requires 1-2 years of UAE work experience in IT support, technical services, or operations. Must possess a valid UAE Driving License, good English communication skills, strong customer service orientation, and basic technical aptitude. Ability to work independently, travel frequently, and be physically fit for site visits is essential.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
3000 - 3500 AED
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
IT - Network Administration
Company Industry
Recruitment & HR
Job Overview
We are seeking a proactive and reliable IT Technician / Operations Executive to join our client's team in Dubai. The successful candidate will be responsible for visiting client sites to install, configure, and support software solutions while ensuring a high level of customer service and operational efficiency. Comprehensive training on the software products will be provided.
Requirements:
Key Responsibilities
-Visit client locations across the UAE for software installation and setup.
-Configure, test, and troubleshoot software applications at client sites.
-Provide basic user training and support to clients after installation.
-Coordinate installation schedules and ensure timely completion of assigned tasks.
-Maintain accurate records of installations, service visits, and client feedback.
-Liaise with internal teams to resolve technical or operational issues.
-Ensure all company procedures and service standards are followed during client visits.
-Build and maintain positive relationships with clients.
Requirements
-1–2 years of UAE work experience in IT support, technical services, operations, or a related field.
-Valid UAE Driving License (mandatory).
-Good verbal and written communication skills in English.
-Strong customer service orientation and professional appearance.
-Basic technical aptitude and willingness to learn new software applications.
-Ability to work independently and travel frequently to client locations.
-Physically fit and capable of carrying out site visits and installation activities without restrictions.
-Strong problem-solving skills and attention to detail.
Salary:
AED
3,000 to 3,500
per month inclusive of fixed allowances.
About the Company
Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors.
Exciting opportunities and market insights will be regularly posted on this page. If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity.
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