Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Administration & Secretarial
Company Industry
Travel, Hotel & Tourism
Company description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job description
Get assignment sheet from housekeeping office.
Take note of all guest requests and instructions provided by the housekeeping supervisor.
Attend the communication meetings of your section.
Ensure proper stock of guest amenities, cleaning supplies, minibar, and clean linen are arranged well on the trolley before starting work.
Check and make note of all rooms with the MAKE UP sign.
Check and make note of all rooms with the “Do Not Disturb” sign before the end of the shift and respect the DND sign.
Personally supervise the end of day closing of the service area and make sure that all equipment is in the appropriate place and nothing is left around which can be hazardous.
At the end of the shift or day, communicate all information that the next shift or supervisor needs to know for smooth operation.
Report to the housekeeping supervisor in case guest valuables are exposed.
Follow key issue no. 1 by attending to guests: acknowledge guests immediately, establish eye contact, and greet them in a friendly manner. Leave everything when recognizing a guest. Provide all guests with professional service.
Follow hospitality key no. 3 while entering or leaving guests’ rooms.
Clean the bathroom, walls, and bathtub thoroughly. After cleaning the bathtub, look for hair. Replace fresh towels and amenities and report any maintenance issues to housekeeping.
Remove rotten flowers, wash the flower vase, and place fresh flowers.
Make up the bed, clean the bedroom, and refill stationeries, matches, and minibar. Look for any spots or hair on the bed linen to be removed.
Qualifications
One year experience in the same role in a 4-5 star hotel.
Additional information
What is in it for you:
Employee benefit card offering discounted rates at Accor worldwide.
Learning programs through our academies.
Opportunity to develop your talent and grow within your property and across the world.
Ability to make a difference through our corporate social responsibility activities, like Planet 21.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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