Requirements
Requires at least 5 years of related managerial experience in Food & Beverage, particularly in Restaurant and Bar operations. A Bachelor's degree or higher in Hotel Management, culinary arts, or a related field is preferred.
Description
Your role will be included but not limited to: PeopleManage everyday activity, plan and assign work ensuring you always have the right staffing numbersDevelop your team and improve their performance through coaching and feedback, and create performance and development goals for colleaguesTrain colleagues to make sure they deliver with compliance and to the standards we expect Guest ExperienceMake sure all food and beverage equipment is in operational condition and regularly cleaned Make sure all food and beverage spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction Responsible BusinessManage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with Head of CulinaryMake sure food and drinks are secure and stored safely - always keep stock replenished to minimize wasteHandle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment Other ad-hoc duties - unexpected moments when we have to pull together to get a task done FinancialMonitor budget and control expenses with a focus on food, beverage and labour costsDrive promotions that deliver great dining experiences for guests at a good value Make sure credit and financial transactions are handled in a secure manner What We need from you:At least 5 years of related managerial experience in Food & Beverage particularly in Restaurant and Bar operations.Bachelor's degree / higher education qualification in Hotel Management, culinary arts, or related field preferredWhat you can expect from us:We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.So, join us and you'll become part of our ever-growing global family.Don't quite meet every single requirement, but still believe you'd be a great fit for the job We'll never know unless you hit the Apply button. Start your journey with us today.