Description
Location: JordanEmployment Type: Full-Time (3-Month Contract)Project Start Date: February 1st, 2026Job OverviewA highly reputable organization in Jordan is seeking a Customer Service Representative to join its team on a full-time, 3-month contractual basis starting February 1st, 2026. The ideal candidate will be customer-focused, professional, and able to handle inquiries efficiently while maintaining high service standards.Key Responsibilities Handle inbound and outbound customer inquiries via phone, email. Provide accurate information about products, services, and company policies Resolve customer complaints and issues in a timely and professional manner Maintain clear and detailed records of customer interactions Escalate complex issues to the relevant departments when necessary Ensure high levels of customer satisfaction and service quality Follow company guidelines and service standards at all times Requirements Bachelor’s degree Previous experience in customer service or a related field is an advantage Excellent English language skills are mandatory Willingness to work in shifts Strong communication and interpersonal skills Professional attitude with strong problem-solving abilities Ability to work full-time for the full 3-month duration What’s Offered Full-time employment for 3 months Social Security coverage Opportunity to work with a highly reputable organization Professional and supportive work environment Competitive compensation