Requirements
The role requires designing and implementing logistics and fulfillment capabilities, developing business cases, and leading capability prioritization. Candidates must be able to navigate complex organizational structures, influence cross-functional teams, and apply program management principles. Strong analytical, data-driven decision-making, servant leadership, and communication skills are essential.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Purchasing & Procurement
Company Industry
Retail
Inspire | Exhilarate | Delight
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.
Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
What you'll be doing
Have a central role in designing and implementing the fulfillment & logistics capabilities whilst aligning with the leadership of operations vertical and other business partners on what matters most. Lead the business case creation and capability development prioritization with a three-year horizon in close collaboration with the Head of Capability Development and Chief Logistics and Fulfillment Officer. Maintain an understanding of advancements in process, technology and other innovations which are happening across the supply chain & logistics ecosystem within the retail industry.
In their endeavor to excellence, the fundamental values all our employees must possess are commitment, integrity, empathy and flexibility.
What you’ll need to succeed
Design and deliver the logistics & fulfillment capabilities simultaneously driving insights into actions by evaluating and understanding operational and business needs.
Develop detailed business cases to initiatives and lead prioritisation of capabilities utilising business case information to trade-off decisions.
Navigate and influence complex organizational structures and align the cross-cultural, cross-functional teams including leadership in the capability roadmap prioritization.
Implement the prioritised capabilities across the end-to-end fulfillment and logistics processes assisting the local teams.
Apply programme management principles and tools to ensure capabilities are delivered at speed, adopted and sustained within the group.
Build and manage highly effective teams to help design and implement capabilities, with a strong focus in developing the junior colleagues.
Be a servant leader and great teammate able to navigate a matrix work environment and excel as a self-directed influencer and leader.
Be highly analytical and data driven to make informed decisions.
Balance multiple deadlines and priorities along with communication to the related stakeholders.
Identify leading, innovative and practical ideas & solutions fit for purpose for Chalhoub's logistics and fulfillment capabilities.
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
Using GenAI in your application process
To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.
We invite all applicants to apply
It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
About the Company
The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.
By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.
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