Requirements
Excellent English Skills (Written and Spoken): fluent and professional English is a absolute must-have.Tech-Friendly & Fast Learner: You don’t need a computer science degree, but you must be able to understand complex concepts.Detail-Oriented: You notice the little things. Formatting errors, typos, or broken links don't get past you.Strong Communicator: You can explain technical steps in a simple, friendly, and patient way to clients who might not be tech-savvy.Problem Solver: You enjoy investigating why something isn't working and finding a clever way to fix it.Bonus Points: Experience in the hospitality industry, customer support, or basic knowledge of content management systems (CMS).
Description
Are you a tech-savvy problem solver who loves making digital tools do cool things? We are looking for a Technical Implementation & Support Specialist to help our hospitality clients shine.In this role, you won't need to write complex code from scratch. Instead, you will master our proprietary, user-friendly platform and use it to transform raw hotel data (like amenities, dining menus, and local guides) into sleek, functional mobile applications. You’ll be the bridge between our technology and our clients, ensuring their guests have a seamless mobile experience.Key ResponsibilitiesBuild Mobile Apps (No-Code): Learn our internal tools inside and out to configure, build, and deploy custom mobile apps for our hotel partners.Content Digitalization: Take raw hotel information, images, data, websites and creatively transform them into engaging, well-structured digital content within the apps.Client Support: Ensure that our clients received the application of their needs and support them through Quality Assurance: Test the apps before they go live to ensure everything looks polished, links work, and the user experience is flawless.