Requirements
Requires a minimum of 3 years of relevant experience in customer service or luxury retail. Must be proficient with MS Office and fluent in Arabic and English. The candidate should be able to work independently, be proactive, patient, committed, and possess great communication and interpersonal skills. Immediate availability is highly preferred.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Customer Service
Company Industry
Textiles, Apparel & Fashion
Who are we?
Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
About the role:
Office and home based
5-day work per week (Monday to Sunday)
Fluent Arabic and English speaker is a must
Responsibilities:
Manage customer calls and request relevant information
Handle customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries
Liaise with logistics, after sales service and global boutiques on daily basis
Follow up the offline store enquiries and complaints
Other ad-hoc projects assigned by the manager
Requirements
Minimum 3 years relevant experiences in customer service/luxury retail field
Proficient with MS Office
Fluent Arabic and English. Any other language will be a bonus.
Able to work independently with minimal supervision
Proactive, patient and committed
Great communication and interpersonal skills
Immediately available is highly preferred
This position is based in Dubai.
Benefits
Why join APM?
Global, dynamic team: diverse and energetic workforce.
Growth opportunities: we support your professional development.
Collaborative culture: teamwork and open communication.
Comprehensive benefits: medical benefits, paid time off, and generous employee discounts.
Don't wait to join APM Monaco!
Apply Now