✨ AI Summary
The Mobile Technician will be responsible for diagnosing, troubleshooting, and repairing mobile devices and equipment at client sites or service centers. Key duties include performing software installations, updates, data recovery, and hardware component replacements (screens, batteries, motherboards). The role also involves maintaining accurate repair records, providing technical support to customers, conducting routine maintenance, and ensuring compliance with company standards and safety regulations. Travel to customer locations is required, and efficient management of service calls is essential.
Key Responsibilities:Diagnose, troubleshoot, and repair mobile devices (smartphones, tablets, etc.) or equipment at client sites or service centers.Perform software installations, updates, and data recovery.Replace hardware components such as screens, batteries, and motherboards.Maintain accurate records of repairs, parts used, and customer interactions.Provide technical support and guidance to customers.Conduct routine maintenance checks and system upgrades.Ensure compliance with company standa
Requirements
Qualifications:
High school diploma or equivalent; technical certification or diploma in Electronics, IT, or a related field preferred.
Proven experience as a mobile/device technician or field service technician.
Strong understanding of mobile operating systems (Android, iOS, etc.).
Excellent problem-solving skills and attention to detail.
Strong interpersonal and communication skills.
Valid driver's license and willingness to travel as needed.
Description
Key Responsibilities:Diagnose, troubleshoot, and repair mobile devices (smartphones, tablets, etc.) or equipment at client sites or service centers.Perform software installations, updates, and data recovery.Replace hardware components such as screens, batteries, and motherboards.Maintain accurate records of repairs, parts used, and customer interactions.Provide technical support and guidance to customers.Conduct routine maintenance checks and system upgrades.Ensure compliance with company standards and safety regulations.Travel to customer locations as needed and manage service calls efficiently.