Requirements
Candidates must be currently pursuing a diploma or bachelor's degree in hospitality, hotel management, or tourism. Proficiency in English is required, along with good communication, customer contact, and problem-resolution skills. Basic F&B product knowledge, strong interpersonal skills, guest orientation, and attention to detail are also essential.
Description
Job description / Role
Job Type
Full Time
Job Location
Abu Dhabi, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Catering, Food Services & Restaurants
Company Industry
Travel, Hotel & Tourism
Company description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Job description
Novotel & Ibis Abu Dhabi Gate Hotels
We are seeking a dynamic and talented intern to join our F&B team in the hotel industry in the UAE. The waiter/waitress will be responsible for the following key job responsibilities:
Report for duty punctually wearing the correct uniform with name badge and palm pin at all times.
Gather and transport all supplies needed for the setup of a function.
Perform side duties (checklist).
Report to manager any kinds of deviation from set standards and procedures.
Ensure that all operating equipment is maintained.
Ensure that all service and storage areas are kept safe, clean, and locked.
Report any complaints, incidents, or any other irregularities to the management.
Help implement work simplification and necessary changes.
Be punctual at all times.
Ensure that guests receive the attention they require.
Behave professionally with other members of staff, managers, and directors.
Attend to guest needs, complaints, and/or on-site requests and changes in a courteous and helpful manner.
Set up and unset function rooms, including table setting, according to established standards.
Perform the functions of cashiering and dispensing of beverages, as assigned by banquet management.
Comply with hotel and department policies and procedures at all times.
Deliver food and beverages service of high standard and in accordance with departmental standards and procedures.
Communicate to his/her superior any difficulties, guest comments, and other relevant information.
Establish and maintain effective employee working relationships.
Maintain complete knowledge of all F&B services, outlets, hotel services/features, and hours of operations, as they affect the areas of responsibility.
Carry out any other duties as and when assigned by the management of the hotel.
Assist other food & beverage outlets in their operations within peak times when needed.
Qualifications
Currently pursuing diploma or bachelor’s degree in hospitality, hotel management, tourism, or a related field.
Average reading, writing, and oral proficiency in the English language.
Must be well presented and professionally groomed at all times.
Good communication and customer contact skills; good problem resolution skills.
Basic F&B product knowledge.
Good interpersonal skills and self-confidence.
Guest oriented and service minded, with attention to quality.
Team player with strong interpersonal skills and attention to detail.
Additional information
Experience is an asset.
Prior experience working with related systems.
Strong interpersonal and problem-solving abilities.
Fluency in Arabic and English; additional language is an added advantage.
Our commitment to diversity & inclusion
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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