Requirements
Higher Secondary School Certificate or equivalent; professional health therapy qualification. A few years of work experience as a Spa Therapist, preferably with an international luxury hospitality company. Proactive approach to handling guest requests. Demonstrated ability to build guest loyalty, drive satisfaction scores, and manage guest feedback effectively. Passion for delivering personalized guest experiences and maintaining the highest service standards.
Description
About JumeirahJumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.About Jumeirah Marsa Al ArabNestled at the tip of a peninsula at the heart of Dubai's most exclusive private beach, Jumeirah Marsa Al Arab is the city's newest luxury lifestyle destination featuring a resort, exclusive residences, an 82 -berth superyacht marina, a state-of-the -art spa and fitness centre and a wide range of curated dining experiences. With its avant-garde superyacht inspired design, Jumeirah Marsa Al Arab completes the nautical trilogy alongside the wave-shaped Jumeirah Beach Hotel and the iconic sail -inspired Jumeirah Burj Al Arab.About the JobThe main duties and responsibilities of this role include:Provide excellent therapy services to guests by recommending correct treatments and offering full product knowledge, in accordance with Spa protocol and accepted certification practices, to ensure they always receive enchanting, immersive health and wellness experiences Examine treatment rooms before beginning a treatment to ensure they are fully set up, equipped, and in line with the established standards Inspect all areas of the Spa and treatment rooms to ensure their cleanliness so that guests are provided with a clean and comforting experience. Provide a clean, safe, and hygienic environment within the Spa in line with standard documentation, sequence of services, SOPs etc., thus adhering to local regulations. Carry out spa treatments to the highest standards. Ensure all checks and preparation are adhered to standard protocols thus providing a smooth and professional service Be ready to receive the guests and ensure consultation questionnaires and other details (wellness history, allergies, dislikes etc..) are read prior to the treatments and appropriate therapy is provided leading to pleasing guest experience About YouThe ideal candidate for this position will have the following experience and qualifications:Higher Secondary School Certificate or equivalent; professional health therapy qualification A few years of work experience as a Spa Therapist preferably with an international luxury hospitality companyProactive approach to handling guest requests.Demonstrated ability to build guest loyalty, drive satisfaction scores, and manage guest feedback effectively.Passion for delivering personalized guest experiences and maintaining the highest service standards.About the BenefitsAt Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.Benefits includeSupportive and inclusive work environmentAccess to Learning & Development programmes and clear career pathwaysOpportunities for internal mobility within our global networkColleague discounts on food, beverage, and hotel stays worldwideComprehensive healthcare and life insurance coveragePaid annual leave entitlementIncentive programmes aligned with leadership performanceCompetitive tax-free salary paid in UAE Dirhams (AED)