Requirements
Experience managing teams, planning, performance metrics, and process improvement is required. Experience in logistics is preferred. The role involves supervising daily sorting operations, ensuring parcels are processed and dispatched correctly and on schedule, and coordinating with team leaders and staff.
Description
About bosta:Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.About The Role : The sorting facility supervisor is responsible for supervising daily sorting operations and ensuring all parcels are received, processed and dispatched correctly and on schedule. The role involves coordinating with team leaders and team staff, maintaining workflow efficiency and supporting the sorting facility manager in achieving operational targets.Job Code : 2026BOX-170 Job Responsibilities : Manage daily warehouse and logistics activities, focusing on returns processing and reverse logistics workflowsReceive and process inbound dispatches from central sorting facilities, categorizing orders by geographic zone or delivery routeArrange day-to-day dispatch of shipments and sort shipments based on delivery addressesManage end-of-day processes, including receipt and reconciliation of all orders and documentation from drivers upon route completionCoordinate the return transfer of canceled orders to the sorting facility after exceeding the designated holding periodManage the rejected return from merchant (Missing/Damage/Mixed)Actively monitor and manage inbound and outbound operational queues, ensuring that pending shipments, returns, and exceptions are prioritized and processed in a timely manner to prevent backlogsJob Qualifications :Experience managing teamsExperience with planning, performance metrics, and process improvementPreferred QualificationsExperience in logisticsWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.