✨ AI Summary
We are seeking a Technical Support professional to provide operational technical support for the testing and operation of autonomous vehicles. This role involves supporting vehicle software/version updates, testing scenarios, route and stop configurations, and ensuring daily testing schedules are met. You will liaise closely with R&D and QA teams, provide operational feedback, support validation of iteration results, and assist with the setup and configuration of testing scenarios. The ideal candidate will have a relevant technical background in automotive, engineering, IT, or autonomous vehicles and experience supporting technical testing, QA, R&D, or vehicle operations.
Requirements
A relevant technical background in automotive, engineering, IT, or autonomous vehicles is preferred. Experience supporting technical testing, QA, R&D, or vehicle operations is advantageous. A good understanding of software and technology-based systems, strong troubleshooting and problem-solving skills, and effective communication between technical and operational teams are essential.
Description
Role OverviewWe are seeking a Technical Support professional to support the testing and operation of autonomous vehicles, working closely with R&D and Quality Assurance teams.The role will provide operational technical support for vehicle software/version updates, testing scenarios, routes and stop configurations while helping ensure daily testing schedules can be successfully delivered.Key ResponsibilitiesLiaise closely with R&D and QA teams regarding autonomous vehicle testing activities.Provide operational feedback to relevant technical teams.Support validation of vehicle version iteration results.Assist with the setup and configuration of different vehicle testing scenarios.Support route and stop configuration requirements for daily testing.Ensure technical preparations support daily vehicle testing schedules.Coordinate vehicle software/version updates.Ensure required vehicle updates are completed in a timely manner.Identify and communicate technical or operational issues affecting testing activities.Support continuous improvement of autonomous vehicle testing and operational processes.Candidate ProfileRelevant technical background within automotive, engineering, IT, autonomous vehicles or a related field is preferred.Experience supporting technical testing, QA, R&D or vehicle operations would be advantageous.Good understanding of software and technology-based systems.Strong troubleshooting and problem-solving skills.Ability to communicate effectively between technical and operational teams.Strong attention to detail and ability to follow testing procedures.Comfortable working in a fast-paced technology and automotive environment.