✨ AI Summary
Orient Transport Rent a Car is seeking a Customer Service Representative to assist customers with bookings, inquiries, and service-related questions via phone, email, and walk-in. The role involves coordinating with internal teams and maintaining accurate customer records. Previous experience in automotive or hospitality is preferred, along with excellent communication and problem-solving skills, and proficiency in MS Office. Knowledge of booking systems and multilingual abilities in Arabic, English, Urdu, or Hindi are a plus.
Requirements
Previous customer service experience in automotive/hospitality preferred. Excellent communication and problem-solving skills. Proficiency in MS Office; knowledge of booking systems is a plus. Multilingual skills (Arabic/English/Urdu/Hindi) preferred.
Description
ResponsibilitiesAssist customers with bookings, inquiries, and service-related questions.Manage phone, email, and walk-in customer interactions.Coordinate with internal teams to ensure smooth service delivery.Maintain accurate records of bookings and customer details.RequirementsPrevious customer service experience in automotive/hospitality preferred.Excellent communication and problem-solving skills.Proficiency in MS Office; knowledge of booking systems is a plus.Multilingual skills (Arabic/English/Urdu/Hindi) preferred.