Requirements
The role requires experience in product development, problem analysis, and AI. Candidates should be familiar with Saudization guidelines and possess the ability to develop prototypes and features for BMC Helix products, as well as assist customers in achieving their business needs. Training and enablement for Product Support TSAs, SE's, Partners & Customers is also a key responsibility.
Description
Due to Saudization guidelines, businesses in Saudi are required to meet specific quotas of Saudi employees. We are also prioritizing and looking forward to adding great Saudi talents to our team!Looking for details about our benefits You can learn more about them by clicking HEREThis Is Helix. Powered by You. At BMC Helix, we don't do ordinary. We're the AI-native engine behind the world's most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about We're here to reset the economics of enterprise IT and help others realize the ROI of AI. We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot. We are the change makers. With decades of leadership and established trust in IT service and operations management, we're scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision. We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.BU Description: As a Product Developer I, you will be working in BMC Helix Software's AI Office team where we are passionate about innovation and customer satisfaction. You will be responsible for developing prototypes and features for BMC Helix products & helping customers with our BMC Helix Products to achieve their business needs. If your interest lies in getting involved in daily innovation-related challenges and you like to work in fast paced environment, then AI Office is the place to be. Primary Roles and Responsibilities: * You will be responsible for working in AI Office engineering activities like developing MVP/POC, designing lab etc. * You will be performing thorough problem analysis that results in resolution of product-related problems according to BMC Helix support standards. * You will be responsible for training and enablement for our Product Support TSAs, SE's. , Partners & Customers. * You will be responsible to engage with Product Owners on requirement.Why Work Here Because You'll Matter. We're not hiring for roles—we're hiring for impact. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to life—and your work make a difference. We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in—you'll be backed up. Make Your Mark At Helix If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere. EEOC Statement Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.BMC Helix maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.