Requirements
The role requires a high school diploma or equivalent, with a minimum of 2 years of experience in a Cost Clerk, Service Administration, or Aftersales Administration role. Experience in the automotive industry and working knowledge of SAP are highly preferred. Strong Microsoft Excel and MS Office skills, excellent communication, problem-solving, and teamwork abilities are essential.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Accounting & Audit
Company Industry
Retail
About Al-Futtaim Group
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the Role
Join Al-Futtaim Electric Mobility | BYD and play a key role in supporting the financial and operational success of our Aftersales business. We are currently hiring multiple Cost Clerks across our locations in Dubai, Sharjah, and Abu Dhabi.
As a Cost Clerk, you will be responsible for reviewing repair orders, processing invoices, managing purchase orders, and ensuring accurate costing of labor, parts, and related services. This position is ideal for a detail-oriented professional who thrives in a fast-paced automotive environment and enjoys working closely with service operations teams.
What You Will Do
Review labor, parts, and service order line items to ensure accurate cost allocation and job costing.
Prepare proforma and final customer invoices accurately and efficiently.
Process labor and parts discounts in line with company policies and approvals.
Raise and manage Local Purchase Orders (LPOs) for sublet services and purchased items.
Perform Goods Receipt (GR) and Invoice Verification (IV) activities.
Monitor open LPOs and coordinate timely closure with relevant departments.
Ensure service records and documentation are properly maintained and filed.
Support incentive and overtime calculations for operational teams.
Maintain compliance with company financial controls and operational procedures.
Contribute to the smooth operation of the workshop through accurate administrative support.
Required Skills to Be Successful
Strong attention to detail and numerical accuracy.
Good knowledge of SAP and related business processes.
Strong Microsoft Excel and MS Office skills.
Excellent communication and interpersonal skills.
Ability to manage multiple priorities and work under pressure.
Strong organizational and coordination skills.
Problem-solving mindset with a focus on accuracy and efficiency.
Ability to work effectively within a team-oriented environment.
About the Team
The BYD Aftersales Team is committed to delivering an exceptional ownership experience for our customers. You will work alongside experienced automotive professionals supporting one of the world's fastest-growing electric vehicle brands. This is an exciting opportunity to be part of a business shaping the future of mobility across the UAE.
What Equips You for the Role
High school diploma or equivalent qualification.
Minimum 2 years of experience in a Cost Clerk, Service Administration, Aftersales Administration, or similar role.
Experience within the automotive industry is highly preferred.
Working knowledge of SAP.
Strong Excel and reporting capabilities.
Good understanding of workshop or service center operations.
Excellent communication, teamwork, and coordination skills.
Ability to work accurately in a fast-paced environment.
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia, and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing, and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment.
What keeps the company moving forward is a 9,000-member strong team, with inspiring possibilities for growth throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
About the Company
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
Apply Now