📍 Ciudad Autónoma de Buenos Aires, ArgentinaFull-timeOn-site
📅 Posted: 2w ago🔄 Updated: 2w ago
CV%
✨ AI Summary
The KYC Manager is responsible for the day-to-day overall management of KYC Officers within Commercial Banking. Reporting to the KYC Regional Manager, this role is pivotal in ensuring a robust AML/KYC program is implemented and maintained. The manager will lead a team of KYC Relationship Officers, overseeing recruitment, performance management, employee development, coaching, and training. They will set an example for relationship building and maintain ultimate responsibility for a regionally aligned KYC portfolio. Key responsibilities include evaluating staff performance, leading team meetings, providing guidance to KYC Relationship Officers, facilitating collaboration, supporting hiring processes, managing team capacity and pipeline for KYC Lifecycle Events, and working with partners in compliance to ensure consistent processes.
Required Skills
Soft Skills & Professional Competencies
○Communication○Time Management○Organization○Planning○Follow-Up○Analytical Skills○Problem Solving○Attention to Detail○Collaboration
Other
○interpersonal skills
Productivity & Workplace Tools
○Excel○Microsoft Office
Nice to have:
Finance, Legal & Governance
○KYC○AML
Business, Sales & Management
○Coaching
Other
○people development
🎁 Benefits & Perks
strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
Requirements
A Bachelor's degree or equivalent work experience is strongly preferred. Prior experience in preparing and processing KYC forms is highly desired, as is experience in client service or data quality and controls. Strong verbal and written communication, time management, organizational, analytical, and problem-solving skills are essential. Prior management/supervisory experience and a commitment to coaching and people development are strongly preferred. Proficiency in MS Office, especially Excel, is required.
Description
The KYC Manager is part of the Commercial Banking team and is responsible for the day-to-day overall management of KYC Officers. The KYC Manager reports to the KYC Regional Manager and is a key player in ensuring the business is implementing and maintaining a robust AML/KYC program. The KYC Manager will manage a team of KYC Relationship Officers and is responsible for recruiting, performance management, employee development and coaching, training, and staff readiness. Additionally, the KYC Manager sets an example for relationship building on the team and maintains oversight and ultimate responsibility for a regionally aligned KYC portfolio.
Job Responsibilities:
Evaluate staff performance and provide feedback via informal discussions, quarterly/semi annual 3+/3- meetings and annual review process. Represent staff's performance during semi-annual Talent review discussions.
Coordinate and lead regular team meetings where appropriate.
Provide KYC Relationship Officers with guidance and resources to perform their specified job functions.
Facilitate the collaboration of ideas and follow-up to recommend the best solutions.
Provide support in the process of interviewing and hiring new KYC Relationship Officers.
Manage the team’s pipeline to ensure KYC Lifecycle Events are coordinated with offshore partners in a timely manner; manage and adjust the team’s broader capacity.
Work with direct manager and regional market leadership to maintain proactive management of client escalations, issues, and other items that require special handling related to KYC Lifecycle Event management.
Work closely with partners in compliance and other AML/KYC functions to ensure consistent processes are being followed.
Required Qualifications, capabilities and skills:
BA/BS or equivalent work experience strongly preferred.
Prior experience in preparing and processing KYC forms strongly desired.
Client Service or Data Quality and Controls experience is a plus.
Strong verbal and written communication skills.
Strong time management, organizational, planning, and follow-up skills; ability to multi-task effectively.
Strong analytical and problem-solving skills.
Strong interpersonal skills; ability to partner with internal partners and leverage internal resources.