Requirements
High school degree required. 1-2 years of experience in customer service in a similar role. Fluency in English is essential, and Arabic is a plus. Key skills include communication, cultural awareness, adaptability, customer focus, driving results, initiative, teamwork, and organization.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Catering, Food Services & Restaurants
Company Industry
Retail
Description
Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner.
Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations.
Arrange table set-ups before and after each customer according to the brand’s set standards.
Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies or customer complaints to the manager on duty.
Collect bill payments from customers and hand them over to the cashier.
Qualifications
High school degree
1-2 years of experience in customer service in a similar role
Fluency in English; Arabic is a plus
Communication skills: level 2
Cultural awareness: level 1
Change and adaptability: level 1
Customer focus: level 1
Driving and achieving results: level 1
Initiative: level 2
Teamwork: level 2
Organization: Paul Café
Primary location: United Arab Emirates-UAE, Dubai, The Dubai Mall
Schedule: Full-time
Unposting date: Ongoing
About the Company
Azadea Group is one of the world's fastest growing retail groups. We carry a strong franchise portfolio of over 30 diverse brands that features some of the industry's most identifiable names, including Zara, Mango, Virgin Megastore and Sunglass Hut.
Azadea Group headquarters are in Beirut, Lebanon. A comprehensive network of local offices supports our operations in the Middle East and Europe. Currently, we operate 152 strategically located stores across the Middle East and plan over 500 additional shops’ opening through the 3 coming years.
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