Requirements
Qualifications & Requirements Proven hands-on experience in ClickUp administration, workspace setup, automations, and custom dashboards.Strong understanding of operational workflows in Sales, HR, Recruitment, Quality Assurance, and Operations.Proficiency in setting up custom fields, conditional automations, formulas, and data filters. Experience with time-tracking reporting, attendance records, and performance metrics analysis. Excellent problem-solving skills, structured thinking, and high attention to detail.Strong communication skills to train team members and coordinate with department heads.
Description
About the RoleWe are looking for a skilled ClickUp Administrator & Operations Specialist to join our team. In this role, you will be responsible for designing, building, automating, and maintaining our complete organizational workflow inside ClickUp. You will oversee custom spaces, automated folder structures, detailed performance dashboards, and daily system operations across Sales, Recruitment, Quality, Training, Operations, and HR departments.Key Responsibilities· Workspace Architecture & Structure: Design, build, and maintain custom Spaces, Folders, and Lists across all company divisions (Sales, Recruitment, Quality, Training, Operations, and HR).· Advanced Automation Setup: Create and maintain complex workflow automations (Triggers, Conditions, Actions) for seamless task movement, status updates, and lead management.· Dashboard & KPI Reporting: Build and configure comprehensive executive and departmental Dashboards (Sales, Recruitment, Quality, Operations, HR) tracking metrics like Quality Scores, Active Submissions, Disbursals, Rework Rates, Tracked Hours, and Leave Balances.· Data Segmentation & Custom Fields: Manage multi-level data structures, custom fields, and customer segmentation (Nationalities, Loan Categories, Amount Ranges, Salary Ranges).· Time Tracking & Adherence Supervision: Monitor daily time tracking, timesheets, login/logout adherence, and integration with employee management workflows.· System Administration & User Support: Provide daily technical support to team members (Callers, Recruiters, HR Officers), manage access permissions, and ensure full team compliance with system procedures.