✨ AI Summary
The Telesales Agent will communicate with existing and potential customers via telephone to promote company products or services, achieve sales targets, and build positive customer relationships. Key responsibilities include making outbound calls, presenting products professionally, following up with customers, closing sales, updating customer information, handling complaints, and preparing sales reports. Previous experience in E-commerce or Real estate is required, along with strong communication and presentation skills, and English proficiency (B1 level or above). The role requires the ability to work under targets and deadlines with a professional, customer-focused attitude.
Requirements
1-Previous experience in E-commerce or Real estate is required.2-Previous sales experience is preferred.3-Strong communication and presentation skills.4-English proficiency (B1 level or above).5-Ability to work under targets and deadlines.6-Professional attitude and customer-focused mindset.
Description
To communicate with existing and potential customers via telephone to promote the company's products or services, achieve sales targets, and build positive customer relationships.Key Responsibilities:Make outbound calls to prospective and existing customers.Clearly and professionally present products and services.Follow up with customers and respond to inquiries.Persuade customers and close sales to achieve assigned targets.Update customer information and record call outcomes in the system.Follow up on leads and convert them into active customers.Handle customer complaints and escalate issues when necessary.Prepare daily and weekly reports on sales performance and call activities.Comply with company policies and quality standards.