Description
About This PositionIn this role you will provide expertise to support the sale and deployment of Context Labs products by bridging technical, product, and customer needs, with a focus on oil & gas facilities and GHG emissions expertise. The individual collaborates with sales, product, and customers to deliver demos, assess digital readiness, and solve complex data integration challenges. It is a high-visibility role in a growing company, requiring hands-on technical and client-facing support throughout the pre- and post-sales process as well as mentoring junior staff members. The position reports to the Chief Customer Officer and works closely with senior leadership.In This Role You WillPre-Sales Strategy & GovernanceDefine pre-sales technical positioning, demo standards, and reference implementation strategySupport executive sponsor conversationsEnsure sales motions align with delivery and support capacityEstablishes architectural standards and reusable system design patterns across customersAlign solution architecture strategy with product and platform evolutionDiscovery, Qualification & Delivery GovernanceDefine qualification and delivery standardsDefines discovery frameworks that ensure consistent capture of system level requirements globallySet minimum technical readiness criteriaOwn escalation path for all dealsSolution Design & ArchitectureDefine architectural principles for scalability performance and reuseEnsure alignment between customer solutions and long-term platform architectureEmissions Architecture StandardsDefine and govern standards for emissions calculation logic, methodology interpretation, and auditability across the portfolioApprove or reject architectural exceptionsKnowledge Engineering Standards and GovernanceDefine and govern standards and processes for knowledge engineering across the portfolio ensuring integration with the CXL knowledge graph technologyEnsure long-term maintainability of CXL knowledge graph technologyData Integration Strategies and StandardsSet portfolio-wide standards for asset modeling, data integration patterns, and scalabilityEnsure long-term maintainability of customer configurationsOutput & Certification GovernanceGovern how certificates, compliance reports, and operational dashboards are designed and issuedEnsure outputs remain defensible, verifiable, and regulator ready.Implementation SupportEstablish governance to maintain architectural consistency across implementationsEnsure adherence to system design standards globallySales to Delivery to Support AlignmentEstablish and enforce standards for post-sales handoffAlign Sales, Solution Architect/Engineering, Delivery TPM, and Support expectationsContinuously refine rules based on post go-live outcomesExperienceBalances revenue growth with delivery risk, regulatory exposure, and long-term platform integrityBuilds and leads the Solution Architecture organizationSets standards, goals, accountability and develops future leadersPortfolio level understanding of emissions architecture, knowledge graph design, data integration strategy and platform scalabilityExceptional written, presentation, and verbal communication skillsAn ability to explain technical subjects to non-technical peopleOutstanding organizational skillsExperience with enterprise software implementations involving complex data integration and migration effortsPreferredBachelor's degree in engineering (process/process safety, facilities/operations, mechanical, environmental, or similar related field).Significant experience in oil & gas operating facilities (upstream, midstream, or downstream) with the ability to thoroughly understand operational challenges and communicate effectively with customer personnel across functions and levels.Project Management and/or Agile certification is a plus.Solid understanding of Piping & Instrumentation Diagrams (P&IDs), Process Flow Diagrams (PFDs), Cause & Effects Charts (C&E), Electrical One-Lines, Facility Layout Drawings, and similar engineered facility drawings.Prior experience in software, practical understanding of modern application architectures, and/or experience with RESTful API integration would be a plus but not required.Experience writing SQL queries to extract, analyze, or manipulate data from relational databases; comfort navigating large or complex datasets is preferred.Experience with the Atlassian suite of management tools preferred.Currently residing in Abu Dhabi.Why You'll Like It HereContext Labs is collaborative at its core. You'll work within your team and across the organization allowing for continuous learning and discovery.We set goals that matter and provide value in all that we do, from building meaningful products to positively impacting carbon reduction and climate change.Context Labs mission is to transform complex data into a trusted data fabric that delivers context-driven insights that enable human networks to spot patterns, correlate trends - and reveal the truth hidden inside the world's most complicated, persistent problems.We understand that applying for a job can be intimidating. Applicants rarely meet every single job requirement, and we know there are many skills and backgrounds that will contribute to success in this role. If you're interested in applying, please do so.Context Labs embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our products will be. Context Labs will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please contact Human Resources at [HIDDEN TEXT].Who We AreContext Labs is dedicated to sourcing, organizing, and contextualizing the world's climate information. The company enables data to become trusted, shared, and utilized as Asset Grade Data (AGD™), providing insights and solutions to inform markets. Context Labs mission is to provide the world's trusted data fabric platform, delivering Asset Grade Data to customers using the Immutably™ Enterprise Data Fabric platform, deploying machine learning, Artificial Intelligence, and cryptographic blockchain technologies, for context-driven insights.Building on the Immutably™ Enterprise Data Fabric platform, the company has deployed Decarbonization-as-a-Service™ (DaaS™), which is tailored to accelerate the Global Energy Transition by providing trusted emissions performance data, and its CLEAR Path™ platform to enable customers to optimize value creation with independently certified carbon intensity for their products and services. The company was formed out of MIT (Massachusetts Institute of Technology) research and is comprised of a leadership team that has been instrumental in the at-scale growth of the Internet, in prior companies. The company has offices in Amsterdam (Netherlands), Cambridge (Massachusetts), and Houston (Texas).We are a team that is hiring and growing! Learn more about Context Labs here: www.contextlabs.com