Description
Perform professional massage treatments including Swedish, deep tissue, aromatherapy, relaxation, sports, and other specialized techniques as per client requirements.Consult with clients to understand their needs, preferences, medical history, and areas of discomfort before treatment.Assess muscle tension, posture, mobility, and areas of pain to determine the most appropriate massage technique.Develop and recommend suitable treatment plans based on individual client needs.Maintain a high standard of hygiene, cleanliness, and sanitation in the treatment room and equipment.Prepare the treatment area, linens, oils, creams, and other required supplies before each session.Ensure proper draping and maintain client privacy, comfort, and professional boundaries at all times.Monitor the client's response during treatment and adjust pressure or technique accordingly.Provide aftercare advice, including hydration, stretching, relaxation, and recommended follow-up treatments.Maintain accurate client records, treatment notes, preferences, and contraindications.Follow all health, safety, infection-control, and professional standards.Identify contraindications and refer clients to a doctor or appropriate healthcare professional when necessary.Maintain professional knowledge of massage techniques, wellness practices, and relevant industry developments.Manage treatment appointments efficiently and ensure a positive client experience.Recommend appropriate wellness treatments or packages based on client needs, without compromising professional ethics.Maintain and monitor stock of massage oils, towels, consumables, and treatment supplies.Work closely with other therapists, reception staff, doctors, or healthcare professionals where applicable.Handle client feedback professionally and escalate complaints or concerns to management.Contribute to achieving client satisfaction, repeat bookings, and overall service quality.