The ideal candidate will possess expertise in NetSuite Financial Management, OneWorld, Advanced Revenue Management (ARM), SuiteBilling, SuiteProjects Pro (PSA), CRM, SuiteAnalytics, SuiteFlow, and the SuiteCloud Platform. Candidates should be able to translate complex business requirements into scalable functional solutions while leveraging NetSuite leading practices.
Strong knowledge of AMP business processes—including advertising campaign management, project-based services, subscription and recurring revenue, resource management, contract and revenue management, multi-entity financial operations, and performance reporting—is essential. Experience integrating NetSuite with CRM, marketing automation, publishing, advertising technology (AdTech), and marketing technology (MarTech) platforms is highly desirable.
Oracle NetSuite's Advanced Customer Support (ACS) organization provides ongoing functional and technical services that help customers maximize the value of their NetSuite investment through continuous optimization, solution enhancements, user adoption, and operational excellence.
As part of the ACS AMP team, this role partners with customers to optimize finance, project operations, revenue management, reporting, integrations, and AI-enabled business processes that improve operational efficiency and business outcomes.
PREFERRED QUALIFICATIONS
- 6+ years of overall relevant experience in one or more of NetSuite's core vertical markets.
- Proven hands-on NetSuite ERP functional consulting experience.
- Experience supporting customers within the Advertising, Media & Publishing (AMP) industry strongly preferred.
- 2+ years of customer-facing consulting experience with regular executive and C-suite interactions.
- Familiarity with NetSuite AI capabilities such as Text Enhance, Prompt Studio, Narrative Insights, Intelligent Bill Capture, AI Connector Service, or SuiteScript AI APIs is a plus.
- Strong verbal, written, presentation, and stakeholder communication skills.
- Experience defining functional requirements for complex SuiteCloud customizations, integrations, and reporting solutions.
- Experience with NetSuite Financial Management, OneWorld, Advanced Revenue Management (ARM), SuiteBilling, SuiteProjects Pro (PSA), and related financial processes.
- Demonstrated ability to advise customers on business process optimization using NetSuite leading practices.
- Strong analytical, solution design, testing, and problem-solving skills.
- Demonstrated commitment to customer success and long-term customer relationships.
- Experience leading functional workstreams or mentoring consulting teams is preferred.
- Finance and/or Accounting education or professional experience is a plus.
- NetSuite ERP Consultant or other relevant NetSuite certifications are preferred.
- Ability to collaborate effectively with functional, technical, business process, organizational change, and customer stakeholders.
TRAVEL REQUIREMENT
Modest to moderate, as appropriate.