✨ AI Summary
The Store Manager (Female) position at Apparel Group in Bahrain is a full-time, permanent role within the Retail department. The primary objective is to achieve company goals by ensuring exceptional customer service from retail staff, maximizing sales, and implementing company and brand standards. Key responsibilities include briefing staff on sales targets, maintaining up-to-date product knowledge, managing stock, implementing operating procedures, and promoting the company's Loyalty Program. The role also involves store administration, staff management, maintaining visual merchandising standards, and ensuring store security. Candidates must be physically fit to stand for extended hours and handle heavy lifting.
Requirements
Achieve company objectives by ensuring high levels of customer service and maximizing sales through skilled retail staff. Implement operating procedures and promote the company's Loyalty Program. Maintain product knowledge, manage stock, and conduct weekly store audits. Supervise staff, resolve grievances, and maintain visual merchandising standards. Must be physically fit for standing and heavy lifting.
Description
JOB DESCRIPTION POSITION OBJECTIVE - Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales - Implement operating procedures at the store as per the company and Brand standards - Promote the Loyalty Program of the company for maximizing loyalty and repeat sales - Provide feedback to the Area Manager and Operations Manager with regards to employees and products Key Responsibilities - Brief and guide the staff on achievement of the daily / weekly / monthly sales target - Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss - Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs - Ensure minimal stock loss manage stockrooms - Implement the operating procedures at the store and ensure the brand and company's policies and procedures are adhered by all the staff at all the times - Apply creative techniques to achieve / exceed the store sales target - Ensure has the required stock levels to maximize the sales - Weekly audit the store administration and resolve discrepancies if any - Manage the daily roaster, leave and grievances of the retail staff - Maintain the visual merchandising standards at the stores all the time as per set VM standards - Promote the Club Apparel Loyalty Program of the company for repeat sales - Supervise the store and provide feedback to the Area Manager with regards to the employees and products - Ensure awareness and vigilance at all times of security in the store without any negligence - Must be updated about the various brands of the group for suggestive selling to the customers - End to end store operations responsibility - Must be physically fit to stand for extended hours and heavy lifting