Requirements
The ideal candidate must have average reading, writing, and oral proficiency in English. They should be well-presented, professionally groomed, and possess good communication, customer contact, and problem-resolution skills. Basic F&B product knowledge, good interpersonal skills, and a guest-oriented, service-minded approach with attention to quality are essential. The candidate should be a team player with strong interpersonal skills and attention to detail. Prior experience in a related system is an asset.
Description
Company DescriptionWhy work for AccorWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.Job DescriptionNovotel & Ibis Abu Dhabi Gate HotelsResponsibilitiesWe are seeking a dynamic and talented Waiter/Waitress to join our team in the hotel industry in the UAE. The Waiter/Waitress will be responsible to the following key job responsibilities:To report for duty punctually wearing the correct uniform with name badge and palm pin at all times.The ability to gather and transport all supplies needed for the set‑up of a functionPerform side duties (checklist)Report to manager any kinds of deviation from set standard and procedures.Ensure that all operating equipment is maintained.Ensure that all service and storage areas are kept safe, clean and locked.To report any complaints, incidents or any other irregularities to the management.Help implement work simplification and necessary changes.To be punctual at all times.To ensure that guests receive the attention they require.To professionally behave with other members of staff, managers and directors.Attend to guest needs, complaints and/or on-site requests and changes in a courteous and helpful manner.Set up and unset function rooms, including table setting, according to established standards.Perform the functions of cashiering and dispensing of beverages, as assigned by Banquet Management.Comply with hotel and department policies and procedures at all times.Deliver Food and Beverages service of high standard and in accordance with departmental standards and procedures.Communicates to his/her superior any difficulties, guest comments and other relevant information.Establish and maintain effective employee working relationship.Maintain complete knowledge of all F&B services, outlets, hotel services/features and hours of operations, as they affect the areas of responsibility..Carry out any other duties as and when assigned by the Management of the Hotel.Assist other Food & Beverage Outlets in their operations within peak times when needed.QualificationsAverage reading, writing and oral proficiency in the English languageMust be well presented and professionally groomed at all timesGood communication and customer contact skills; good problem resolution skillsBasic F&B product knowledgeGood interpersonal skills and self-confidentGuest oriented and service minded, with attention to qualityTeam player with strong interpersonal skills and attention to detailAdditional InformationExperience is an assetPrior experience working with related systemStrong interpersonal and problem-solving abilitiesFluency in Arabic & English, Additional Language is an added advantage.Our Commitment To Diversity & InclusionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS