Requirements
The ideal candidate will have a minimum of 2 years of experience as a host or hostess in a high-end restaurant or hotel. Fluency in English is required, with a second language being an advantage. Knowledge of a restaurant reservation system is essential, along with strong customer service, problem-solving, and communication skills. The role requires a positive attitude, reliability, and willingness to work flexible schedules.
Description
Job description / Role
Job Type
Full Time
Job Location
Abu Dhabi, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Customer Service
Company Industry
Restaurants, Catering & Food Services
Our client, a very successful and award-winning restaurant group in Dubai, is seeking a highly motivated and dynamic individual to join their team as a hostess. They are a leading hospitality company in their segment, serving guests in Dubai for about 15 years. They require a customer-oriented individual to be the first point of contact with guests and provide excellent service, maintaining high standards of safety, hygiene, quality, and customer service.
Responsibilities
Greet guests in a friendly and courteous manner, and ensure a positive lasting impression.
Escort guests to their assigned tables or waiting areas.
Manage reservations and maintain a reservation system.
Advise guests on the menu, specials, and unusual features of the restaurant.
Ensure that all guests are served with a consistent high level of quality.
Address customer complaints, suggestions, or concerns, and report them to a manager or the respective department.
Ensure that the restaurant is clean, well maintained, and operational at all times.
Requirements
A minimum of 2 years of experience as a host or hostess in a high-end restaurant or hotel.
Fluent in English, and a second language such as Arabic, French, Italian, Spanish, Russian, or Chinese will be an advantage.
Knowledge of a restaurant reservation system is essential.
Strong customer service, problem-solving, and communication skills.
Positive attitude, reliable, and guest-oriented.
Willing to work flexible schedules including weekends and evenings.
Ability to work as part of a team and follow instructions.
Knowledge of dining etiquette, menu presentation, wine service, and bar service is a plus.
Benefits
As per the market standards.
Apply Now