Lead Technical Program Manager - Technical Delivery Manager
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Enterprise Technology - Electronic Trading Services team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. You will be a key interface between the Corporate Investment Bank and the Global Technology Infrastructure organizations for the delivery of Electronic Trading Infrastructure. Quite simply the ETS TDM wears many hats, including Relationship Manager, Project Manager, Service Manager, Technical Expert, eTrading SME & Commercial Manager.
Job responsibilities
- Interfacing with CIB to forecast demand
- Informing the CIB of delivery status, escalating to resolve blockers as needed
- Proactively advise the CIB on matters like Technology Roadmaps and internal & external vectors that might impact or influence delivery
- Managing the interface to other teams within ETS, and to other technology teams in the wider GTI organization
- Assuming traditional PM duties such as scheduling, status meetings, reporting & presentations/briefings
- Comply with service-level reporting & tracking duties across platforms such as JIRA, MS Project, Excel, Clarity, etc.
- Specialize in either design, implementation and/or support of technology infrastructure (compute, facilities and/or networking)
- Responsible for fiscal accountability for projects including forecasting, approvals and managing delivery within budget
- Interfacing with Vendors & Service Providers involved in the delivery of infrastructure (Hardware, Managed Service & SmartHands)
- Demonstrated knowledge in Electronic Trading including knowledge of liquidity centers, colocation facilities, proximity infrastructure builds and Equities & Fixed Income trading
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
- Working knowledge of electronic trading and managed/proximity infrastructure solutions
- Excellent analytical, problem solving, and time management skills
- Team player adept at collaborating with internal & external parties to develop ideal solution for the business
- Strong decision maker, with transparent & timely communication & follow-up
- Excellent active listening, writing, speaking, negotiation, presentation and facilitation skills
- Contract management experience
- Flexible, hands on and able to work in a fast paced, high pressure, high stakes client-focused and collaborative environment
- Experience working in Equity and Fixed Income markets
- Comfortable working in a heavy controls environment
Preferred qualifications, capabilities, and skills
- Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or related disciplines