✨ AI Summary
Aspire Manpower Services is seeking a Customer Service Representative in Dubai, UAE. The role involves responding to customer inquiries, building customer relationships, handling complaints, maintaining records, and meeting service targets to deliver an excellent customer experience. Fluency in English and Arabic is mandatory, along with strong communication, problem-solving, multitasking, and time management skills. Previous customer service experience in the logistics industry is preferred.
Requirements
Fluency in English and Arabic is mandatory. Required skills include excellent communication and interpersonal skills, strong problem-solving and customer-handling abilities, and the ability to multitask and manage time effectively. Previous customer service experience in the logistics industry is preferred.
Description
About the CompanyAspire Manpower Services is a UAE-based workforce solutions company specialising in manpower outsourcing, recruitment, payroll management, and Employer of Record (EOR) services across various industries.About the RoleFluency in English is mandatory. Excellent communication and interpersonal skills. Strong problem-solving and customer-handling abilities. Ability to multitask and manage time effectively. Previous customer service experience in the logistics industry is preferred.ResponsibilitiesRespond to customer enquiries and provide accurate, timely support.Build and maintain strong customer relationships.Handle complaints effectively and follow up until resolution.Maintain accurate records of customer interactions and documents.Meet customer service and call-handling targets.Deliver an excellent customer experience.QualificationsFluency in English & Arabic is mandatory.Required SkillsExcellent communication and interpersonal skills.Strong problem-solving and customer-handling abilities.Ability to multitask and manage time effectively.Preferred SkillsPrevious customer service experience in the logistics industry is preferred.Pay range and compensation packageAED 6,000–8,500 per monthEqual Opportunity StatementWe are committed to diversity and inclusivity.